My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 14492 Views
  • 1 replies
  • 1 kudos

Resolved! Question about data

Order Number: xxxxxxxxxxxxx Hello, I just renewed my contract in Virgin Media, the agent offered me O2 SIM £5/month with 4GB data for a 18-month contract. But now I see from MyO2 that I can only get 2GB data per month. How can I get 4GB per month? Ki...

Singchi by Level 1: Joiner
  • 970 Views
  • 5 replies
  • 0 kudos

Refund

I just received the following text:is this a scam? Just to let you know we would like to send you a refund of £30.17. Please log in or register with My O2 http://www.o2.co.uk/myo2 and provide your bank account details or contact Customer Service on 0...

Kelly36 by Level 1: Joiner
  • 690 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel contract

How can I cancel my contract 

Rumper by Level 1: Joiner
  • 684 Views
  • 1 replies
  • 0 kudos

Abroad

My phone isn’t working abroad since changing over from virgin media, how can I rectify this?

Kim_7 by Level 1: Joiner
  • 507 Views
  • 2 replies
  • 0 kudos

Resolved! Paying my final bill

I just received my final bill and i want to pay it now but there is no link attched so please help me to pay itThank You

Resolved! Payment

Having attempted unsuccessfully three times to make my usual monthly payment of £29.32 for my mobile phone I contacted my card provider who confirmed that my credit card is active and working. They further advised that O2 failed or were unable to act...

JDM by Level 1: Joiner
  • 956 Views
  • 3 replies
  • 0 kudos

Resolved! International calls

Hi I’m off to New Zealand in December for 3 weeks and need to be able to use my phone. What deals do you have for 3 weeks use like a bolt on

Lee36 by Level 1: Joiner
  • 549 Views
  • 1 replies
  • 0 kudos

Resolved! Pack number

Hi , I would like get New contract in o2 because its cheaper then doing upgrade , currently I have contract with you monthly so its possible get New one in o2 but keep the older number ?