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Enable WIFI calling??

Cyblexy
Level 1: Joiner
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Hi All,

 

I would like to enable/add WIFI calling to my account. It says on the help from O2: "Make sure you add Wi-Fi calling to your O2 account. To do this, sign in to My O2, go to Device Details and tap Wifi and 4G Calling where you can then add the service to your account."

 

I can't see where in My O2 I can add WIFI calling service to my account.

 

Please help! 🙂

 

Thank you!

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pgn
Level 77: Grand Master
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Different company, different processes, @Mac54 

Have you changed from your Virgin Media SIM over to a genuine O2-branded SIM? It has made a difference in many cases, after a fashion - Guide: Sim Swap: a mini guide 2017 update may help to move from one to the other if you can't get to an O2 Shop with phone and photo-id in hand. Good luck.

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