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Emma5
Level 1: Joiner
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How can I change the email address on my o2 app....help
Message 1 of 6
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MI5
Level 94: Supreme
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Registered:

@Emma5 

You need to login to your MyO2 online http://www.o2.co.uk/myo2 and go to manage my details.

An email will be sent to your old email address to confirm it's you.

If your email is just wrong, you need to call customer service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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Emma5
Level 1: Joiner
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Thank you it's an email I cant get into which was set up long time ago I'll give them a ring
Message 3 of 6
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Sacha
Level 1: Joiner
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Registered:
Need to change email address
Message 4 of 6
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MI5
Level 94: Supreme
  • 143438 Posts
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  • 27490 Solutions
Registered:

@Sacha wrote:
Need to change email address

@Sacha 

You need to login to your MyO2 online http://www.o2.co.uk/myo2 and go to manage my details.

An email will be sent to your old email address to confirm it's you.

If your email is just wrong, you need to call customer service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
829 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

You're welcome @Emma5 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
828 Views