Solved: Data been removed from account

Beth13 · ‎01-04-2022

Hi, my data should have been renewed today and I have gone on my o2 app and my data says currently unavailable like it’s been removed can you help

Cleoriff · ‎01-04-2022

Hi @Beth13 and @Kaz_M

We can't help on here as this is a community forum. You need to contact O2

Give O2 a call on 4445 or 0344 809 0222.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.
best of luck. They should be open now.

Veritas Numquam Perit

View solution in original post

MI5 · ‎01-04-2022

@Beth13

It most likely means the data used chart is unavailable rather than your actual data.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Kaz_M · ‎01-04-2022

Yes mine is the same. Can anyone at O2 give us an answer please

Cleoriff · ‎01-04-2022

Hi @Beth13 and @Kaz_M

We can't help on here as this is a community forum. You need to contact O2

Give O2 a call on 4445 or 0344 809 0222.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.
best of luck. They should be open now.

Veritas Numquam Perit

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