cancel
Showing results for 
Search instead for 
Did you mean: 

Changing my Account Details

izzy
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I would like to change my Accounts name, and email.
Message 1 of 2
725 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 152301 Posts
  • 651 Topics
  • 29054 Solutions
Registered:

@izzy 

You can change the email by going to your MyO2 http://www.o2.co.uk/myo2 and going to "Manage my details"

To change a name due to marriage, see help here O2 surname change 

The reasons stated on the link are the only allowable reasons for a name change. 

Any other reason would need a new contract to be taken.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
721 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 152301 Posts
  • 651 Topics
  • 29054 Solutions
Registered:

@izzy 

You can change the email by going to your MyO2 http://www.o2.co.uk/myo2 and going to "Manage my details"

To change a name due to marriage, see help here O2 surname change 

The reasons stated on the link are the only allowable reasons for a name change. 

Any other reason would need a new contract to be taken.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
722 Views