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Level 1: Joiner
Posts: 2
Registered: ‎25-05-2020
Accepted Solution

Change back from Esim to physical

Hi

I inadvertently deleted my esim and I am now waiting for o2 to send me a new QR code.
How can I change from an esim to a physical sim for the meanwhile and does this require me to speak to support or can this be done by myself?
Level 70: Enigma
Posts: 16,945
Registered: ‎31-03-2010

Re: Change back from Esim to physical

@M19 I'm not certain that you can get O2 to reactivate an old sim, but it would involve a phone call however it goes.

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Level 1: Joiner
Posts: 2
Registered: ‎25-05-2020

Re: Change back from Esim to physical

Thanks for your response.

So there is nothing for me to do until they reopen tomorrow?
Posts: 115,865
Topics: 571
Solutions: 15,926
Registered: ‎04-04-2012

Re: Change back from Esim to physical

Nope
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)