Solved: Change back from Esim to physical

M19 · ‎25-05-2020

Hi

I inadvertently deleted my esim and I am now waiting for o2 to send me a new QR code.
How can I change from an esim to a physical sim for the meanwhile and does this require me to speak to support or can this be done by myself?

Bambino · ‎25-05-2020

@M19 I'm not certain that you can get O2 to reactivate an old sim, but it would involve a phone call however it goes.

Guide: Coronavirus Community Help and Support

I DO NOT WORK FOR O2

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Bambino · ‎25-05-2020

@M19 I'm not certain that you can get O2 to reactivate an old sim, but it would involve a phone call however it goes.

Guide: Coronavirus Community Help and Support

I DO NOT WORK FOR O2

M19 · ‎25-05-2020

Thanks for your response.

So there is nothing for me to do until they reopen tomorrow?

MI5 · ‎25-05-2020

Nope

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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