Solved: Cant find all my phones in my account

bluehoulsby · ‎15-10-2020

I have 4 phones with o2 but only 1 is showing on my account? I can upgrade 2 of them now and need to as my kids have broken theirs! Help

MI5 · ‎15-10-2020

@bluehoulsby

Each phone will need to be setup with it's own MyO2 account.

If you don't have login details for each phone, you need to call customer service Guide: Coronavirus Community Help and Support or you can go in store to upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎15-10-2020

@bluehoulsby

Each phone will need to be setup with it's own MyO2 account.

If you don't have login details for each phone, you need to call customer service Guide: Coronavirus Community Help and Support or you can go in store to upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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