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Cant find all my phones in my account

bluehoulsby
Level 1: Joiner
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I have 4 phones with o2 but only 1 is showing on my account?  I can upgrade 2 of them now and need to as my kids have broken theirs! Help

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MI5
Level 94: Supreme
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@bluehoulsby 

Each phone will need to be setup with it's own MyO2 account.

If you don't have login details for each phone, you need to call customer service Guide: Coronavirus Community Help and Support or you can go in store to upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151770 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@bluehoulsby 

Each phone will need to be setup with it's own MyO2 account.

If you don't have login details for each phone, you need to call customer service Guide: Coronavirus Community Help and Support or you can go in store to upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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