Cancellation of numbers

[Beata1977]

Cancellation of numbers. I would like to give up two phone numbers because I have returned to Poland for good. What should I do? I've already sent an email but I was told they couldn't do it.

xxxxx xxxxx

xxxxxxxxxxx I don't use this number anymore email. xxxxxxx@xx.xx 

[mod edit: please do not post personal information on the public board. Thanks!]

[MI5 · Accepted solution]

@Beata1977 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.