on 23-11-2018 19:50
Solved! Go to Solution.
23-11-2018 19:53 - edited 23-11-2018 19:55
23-11-2018 19:53 - edited 23-11-2018 19:55
What tariff are you on? Classic or Big Bundle?
Either way, if having issues then contact customer services on 4445
Edited to add a guide on topping up here https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408
Veritas Numquam Perit
23-11-2018 19:53 - edited 23-11-2018 19:55
23-11-2018 19:53 - edited 23-11-2018 19:55
What tariff are you on? Classic or Big Bundle?
Either way, if having issues then contact customer services on 4445
Edited to add a guide on topping up here https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408
Veritas Numquam Perit
on 23-11-2018 19:58
on 23-11-2018 20:03
on 23-11-2018 20:27
on 23-11-2018 20:31
on 23-11-2018 20:31
This is how Big Bundles work
https://www.o2.co.uk/help/pay-as-you-go/big-bundles
However as I said previously, if you are concerned you need to contact customer services on 4445
Veritas Numquam Perit
on 23-11-2018 20:38
on 23-11-2018 20:38
on 23-11-2018 21:07
on 23-11-2018 21:07