Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hello,Since the ‘snoopers charter’ came into play, does o2 now record phone calls?There’s potential that I could need a call recording of a call I made a few weeks ago.
Hi, I have an Iphone SE on a SIM only tarriff and when I sign in to my O2 it is still showing my old Iphone 7 details. I want to get the Visual Voicemail bolt on but it is not showing as available because it thinks I have my old 7. Any help would be ...
is anyone else getting notifications when making and getting calls and sometimes not saying "my o2 is measuring network performance" Was only happening during calls but ive just had it when not making or receiving a call Anyone know what it means?
I refunded my phone within the 14 day cooling period and received the upfront cost of the phone back. However, the airtime cost has been taken from my account and I assume the device cost will be soon too as this would be the first bill. But i return...
Hello,Is ‘my o2’ down for anyone else?Says ‘we’re really busy, please come back later’
hi , how can i look and print backdated bills
i need to see calls with specific numbers from my mobile that have been made this week
During Covid I have been using my lartner's BT broadband connection for work. This week I returned to my own flat where I use a dongle and data SIM (allowance 15GB) for work. My internet stopped working several times and I added 3 bolt ons, but they ...
How do I add a number to my O2 app?I can't get anyone at O2 to answer the phones or anyone on the online chat for the last + weeks. Also I can't get anyone to answer the phone so I can change my bill date and it's winding me up.I have been into the s...
Once I have returned my phone in the post for a refund, will the number disappear from 'My O2' once they have scanned it in? How will I know when my contract has really been cancelled?
