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Balance

Ant
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Cann soomeome helo me please injust baoght top up it showed on my balance 1st time but ii toped up another 1 0r 2 timess n it aint addeedbitt on or takem nothinng off iitt just say 3.54 wjich was there b44 i topeed up and. 02 aaint givem me 5 ppooundd. For registering yet eithher
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Cleoriff
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@Ant

What tariff are you on? Classic or Big Bundle?

Either way, if having issues then contact customer services on 4445

 

Edited to add a guide on topping up here https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

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Cleoriff
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@Ant

What tariff are you on? Classic or Big Bundle?

Either way, if having issues then contact customer services on 4445

 

Edited to add a guide on topping up here https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

Veritas Numquam Perit

Girl in a jacket
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Ant
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Tthe 15 pouumnd bundle. One
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Anonymous
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@Ant Your credit will have been taken off to pay for your bundle allowances 

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Ant
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Na coz 1st ever time intope up my banlance showed as normalyy then went dow due to my bundle i choose ye still normal ye that notbtje problem the problem is that everytime ive toped up again since about 2 or 3btimes but it showing my balance other than my change from the budle i boaght my balance havent gone up or down at all just has stayed 3.54 which shouldnt be right coz i know i should have more as ive topedbup bout 2 times or 3 but i dunno if i should be worried just inbcase I've been robbed soo i need help
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Cleoriff
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@Ant

This is how Big Bundles work

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

However as I said previously, if you are concerned you need to contact customer services on 4445

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jonsie
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Cleoriff
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@jonsie wrote:

Today's fun thread....


joy

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