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Beckiegibson123
Level 1: Joiner
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Hi

 

i made an order. Paid £20 upfront but not heard if I have been accepted on credit check? 

pls can I have an update as you have taken the money out my account?

 

R Gibson
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MI5
Level 94: Supreme
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@Beckiegibson123 

No money is taken until you are accepted.

Until then, it is held by your bank as pending. If you don't get accepted, your bank will return your money to your account in a few days time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jonsie
Level 94: Supreme
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Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you
Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255
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MI5
Level 94: Supreme
  • 150539 Posts
  • 645 Topics
  • 28680 Solutions
Registered:

@Beckiegibson123 

No money is taken until you are accepted.

Until then, it is held by your bank as pending. If you don't get accepted, your bank will return your money to your account in a few days time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
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