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chloedyson
Level 1: Joiner
  • 2 Posts
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on ‎15-03-2023 14:58

on ‎15-03-2023 14:58

I cannot get into the o2 app , I keep getting letters about I owe but I have been paying my bill, I not sure how I owe all this so I need to get onto the app to try and pay 

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Enlli
Level 67: Unsung hero
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on ‎15-03-2023 15:05

on ‎15-03-2023 15:05

Have you tried the Web version?

http://www.o2.co.uk/myo2

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎15-03-2023 15:09

on ‎15-03-2023 15:09

@chloedyson 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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