Re: Airpod voucher offer

Philippeaein · ‎03-05-2024

Hi, recently purchased an apple watch and I still did not receive the voucher for the Airpod (you essentially could get a pair of airpod for 1£ alongside your purchase).

is there anyone who faced the same issue? According to the t&c you are supposed to receive a voucher code by sms after the delivery of your watch.

thanks

MI5 · ‎03-05-2024

@Philippeaein

See guide and escalation help here Guide: Gift with Purchase

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

SamBlack · ‎11-06-2024

Did you ever get your code? I’ve been waiting 40 odd days now, keeping being told via assistance on the app that I will soon receive code but nothing

pgn · ‎12-06-2024

@SamBlack wrote:
Did you ever get your code? I’ve been waiting 40 odd days now, keeping being told via assistance on the app that I will soon receive code but nothing

Did you read the help steps in the Guide: Gift with Purchase @SamBlack? It is the only point of reference here for your particular issue. Guidance is to contact O2 via Social Media - link just below has the ways.

Good luck.

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

O2

Airpod voucher offer

Photos

How do I add my blue light discount to my account.

Travelling abroad.

Termination of contract

Number terminated

Open O2 not working