03-05-2024 08:02
Hi, recently purchased an apple watch and I still did not receive the voucher for the Airpod (you essentially could get a pair of airpod for 1£ alongside your purchase).
is there anyone who faced the same issue? According to the t&c you are supposed to receive a voucher code by sms after the delivery of your watch.
thanks
03-05-2024 08:05
See guide and escalation help here Guide: Gift with Purchase
11-06-2024 22:12
Did you ever get your code? I’ve been waiting 40 odd days now, keeping being told via assistance on the app that I will soon receive code but nothing
12-06-2024 06:32 - edited 12-06-2024 06:33
12-06-2024 06:32 - edited 12-06-2024 06:33
@SamBlack wrote:Did you ever get your code? I’ve been waiting 40 odd days now, keeping being told via assistance on the app that I will soon receive code but nothing
Did you read the help steps in the Guide: Gift with Purchase @SamBlack? It is the only point of reference here for your particular issue. Guidance is to contact O2 via Social Media - link just below has the ways.
Good luck.