on 23-06-2024 04:48
Exactly what it says, lost my SIM whilst abroad and now can’t log into My O2 as they need to send code to my UK number.
on 23-06-2024 05:43
on 23-06-2024 05:43
@prathaiutai1 See this guide: Lost or Stolen O2 Device A new sim will only be sent to your registered address in the UK. If you have no phone to use, download Skype: Guide: A Guide to Skype and call +44800 032 1402 free
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
on 23-06-2024 08:15
on 23-06-2024 08:15
I've not lost the mobile, only the SIM as I swapped mine for a tourist SIM whilst abroad, is the information still relevant?
on 23-06-2024 18:19
on 23-06-2024 18:19
Yes, it is @prathaiutai1, you need to notify O2 as they will likely hold you responsible for any use of your SIM until the point that you report it.
My inclination would be to ping them a message on social media without delay - the links are in @Bambino's post above. 👍