Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Log on to O2app

Hi, Ive used the o2 app for years, now I can’t log on and the message says we’re not ready for you? many ideas?if I go on the web onto my account I can’t look at billy or details

unable to log into account

I cant log into my account on the website or the app. I have been a user for over 10 years and had the app which has been working all this time. Now i cant log into the full account and it keeps saying we are having problems, the app is not available...

My O2

Any idea when the my o2 part of the website is to be up and running again? It’s not worked since Friday!

My o2

It's not working

How can I find my EVoucher

How can I find and use my Evoucher?

My O2 app

I can't sign in to my O2 on the app so can't pay bills. But I can sign in on the website but no help there. Nothing comes up with payments

Resolved! Sim swap

Hi, I get today new sim but I can't use

Login on

It won't let me log into my account

Resolved! One O2 account two mobiles-now need 2 x My O2 accounts with different emails!!!

For ages I have had one My O2 account to view details of my two mobiles (one used by wife). After the change over to the new wunderbar billing system I could no longer see my own mobile just my wife’s. After two protracted discussions with the Filipi...

Resolved! I would like to stop my contract with O2

Hello. I have bought a SIM card for travel use only. And I have now left the uk and backed to Tokyo, my home county. And that’s why I could not call 202 and could you please kindly help stop and cancel my contract with O2 that may cost me any further...

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