4g not working

[Nicole30]

Yous keep putting prices up and my 4g hardly works !!!

[jonsie · Accepted solution]

check these links

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this