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18gb data son for £10

Karlsupport
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Hi I am very frustrated at moment as I ordered a 02 sim card off you guys an if I top up £10 i get 18gb data big bundle,
I have topped up £10 but only got given 6gb? I thought you were meant to x3 6gb making 18gb? Can you please help me resolve this please
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MI5
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@Karlsupport 

It's added as a bolt on Guide: Where is my discount or Extra Data? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151913 Posts
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  • 28848 Solutions
Registered:

@Karlsupport 

It's added as a bolt on Guide: Where is my discount or Extra Data? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Karlsupport
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Help?
Message 3 of 4
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MI5
Level 94: Supreme
  • 151913 Posts
  • 650 Topics
  • 28848 Solutions
Registered:
above
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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