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18gb data son for £10

Karlsupport
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Hi I am very frustrated at moment as I ordered a 02 sim card off you guys an if I top up £10 i get 18gb data big bundle,
I have topped up £10 but only got given 6gb? I thought you were meant to x3 6gb making 18gb? Can you please help me resolve this please
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MI5
Level 94: Supreme
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@Karlsupport 

It's added as a bolt on Guide: Where is my discount or Extra Data? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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Registered:

@Karlsupport 

It's added as a bolt on Guide: Where is my discount or Extra Data? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Karlsupport
Level 1: Joiner
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Help?
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MI5
Level 94: Supreme
  • 143456 Posts
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  • 27490 Solutions
Registered:
above
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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