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Mobile Data Not Working
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on 06-12-2018 06:26
Hi, currently my mobile data has stopped working on my Samsung Galaxy A5 2017. Have checked service status for my postcode and everything seems to have fine.
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on 06-12-2018 06:36
Re: Mobile Data Not Working
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on 06-12-2018 06:39
Same here. I'm in east Kent.
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on 06-12-2018 06:43
same as you, woke up to a notification stating that there is no mobile data available. when trying to open the notification it wouldnt let me. still got nothing. not tried to call anyone as yet. i have a samsung A8.
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on 06-12-2018 06:47
I also have a Planet Computers Gemini
I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World
--
We are all customers and dont have access to any o2 accounts
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on 06-12-2018 06:49
Re: Mobile Data Not Working
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on 06-12-2018 08:10
https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1176516#M27758
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
Re: Mobile Data Not Working
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on 06-12-2018 08:19
Thanks for reporting issues with the network this morning. As @gmarkj mentioned, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback.
Thanks,
The community team.
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