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ginsinuk
Level 1: Joiner
ginsinuk
Posts: 6
Registered: ‎06-12-2018

Mobile Data Not Working

on ‎06-12-2018 06:26

Hi, currently my mobile data has stopped working on my Samsung Galaxy A5 2017. Have checked service status for my postcode and everything seems to have fine.

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KGBAKER1
Level 1: Joiner
KGBAKER1
Posts: 1
Registered: ‎06-12-2018

Re: Mobile Data Not Working

on ‎06-12-2018 06:36

Exactly the same. Turned off WiFi this morning and I have no data coming to my phone! Last night it was working fine but now I have no signal coming in at all, but can make calls!
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ginsinuk
Level 1: Joiner
ginsinuk
Posts: 6
Registered: ‎06-12-2018

Re: Mobile Data Not Working

on ‎06-12-2018 06:39

Same here. I'm in east Kent.

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Leigh_89
Level 1: Joiner
Leigh_89
Posts: 1
Registered: ‎06-12-2018

Re: Mobile Data Not Working

on ‎06-12-2018 06:43

same as you, woke up to a notification stating that there is no mobile data available. when trying to open the notification it wouldnt let me. still got nothing. not tried to call anyone as yet. i have a samsung A8. 

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madasaf1sh
Level 21: Regular
madasaf1sh
Posts: 667
Registered: ‎04-04-2012

Re: Mobile Data Not Working

on ‎06-12-2018 06:47

There is a nationwide issue with o2's data network...
--


Samsung Note 10+ 5G|,, OnePlus 7 Pro (work phone), , Note 8, Nokia 8110 (New), iPad Pro


Im just an IT Geek, into all things Messaging and Collaboration, and Mobile and Hardware :-)

My desk is a cross between Microsoft and PC World

I DONT WORK FOR O2 but am a G33K
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MartinLA
Level 1: Joiner
MartinLA
Posts: 1
Registered: ‎06-12-2018

Re: Mobile Data Not Working

on ‎06-12-2018 06:49

I am in the same boat as you guys. "No data service. Temporarily no offered by the mobile network at your location. I hope that it gets sorted quickly
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gmarkj
Level 41: Prodigal
gmarkj
Posts: 3,690
Registered: ‎26-03-2014

Re: Mobile Data Not Working

on ‎06-12-2018 08:10

See post here:
https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1176516#M27758
Now using the LG V30.

Previously: LG G4, Sony Z1, HTC Sensation XE, Samsung Omnia i900
Try the Tech Galaxy Note 4
Try the Tech Lumia 640LTE and Microsoft Band
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Community Manager
EmilieT
Posts: 5,029
Registered: ‎18-04-2018

Re: Mobile Data Not Working

on ‎06-12-2018 08:19

Thanks for reporting issues with the network this morning. As @gmarkj mentioned, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback. 

 

Thanks, 

 

The community team. 

→ Access for You: Registration - Find out how to register for our Access for You service.
→ iPhone 11 megathread! - Find out the latest info on the i Phone 11!
→ Priority gig tickets calendar - Check out the latest tickets available on Priority!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
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