General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Bluebook Error

Sorry, you no longer have access to this page...SorryThe owner of this page has changed the access rights for this page and it is now private.Please try the following options instead: * Go back to the previous page. Please go back to the previous pag...

Anyone else notice a mistake on this page?

http://www.o2.co.uk/explore/tariffs/bol ... /o2webwifi

My O2 broken?

Is it just me, or has the My O2 site been down for what seems like months? When I try and get to the page where you could see your balance, free minute allowances, bolt-on's etc. now I just get a 404 error!I'm on Pay & Go if that makes any difference...

Poor O2 Website security. This site is not secure.

Hello, I am using IE 8 on Windows 7 RC1 and I am unable to use the O2 site properly. It seems that they show secure and insure items on the same page which is what is causing the issue. If I browse the site in Opera I get the following error trying t...

Contract SIM with PAYG iPhone

This question is all over the place I know. but I don't know what the correct answer is.I currently have an o2 Monthly Contract with unlimited web bolt on.Can I buy a PAYG iPhone from the apple store and use my contract sim instead of the PAYG sim.Ha...

Suspicious spam from outside UK

I live in Vancouver, Canada, had received a suspicious spam email as below. The message seems like a scam to me, stay ALERT to the message!! From: promo@o2mobile.netSubject: Ref: O2M/170327/09Ref: O2M/170327/09Dear Winner,I congratulate you on behalf...

O2 calendar not recognising my mobile as O2

Just got a simplicity sim & transferred my old number over to O2. Everything was completed yesterday, when I log in my account shows my number to be on O2 but the calendar is still saying (Non O2) next to it & therefore won't let me set reminders.I'v...

Problems with Twitter

Hello all,I have registered with Twitter two days ago and have verified my mobile phone. The Twitter site shows my correct mobile number. However, the tweets (text messages) I sent don't show up. I got in touch with the Twitter support but they don't...

Help with Joggler

Hello All,Would anyone know how to connect my Joggler to my PC? I have searched the help section but got nowhere.My Joggler just tells me to check if my PC is turned on, or go to the help pages, o2.co.uk/o2jogglerhelp which for some reason is redirec...

Never moved to a new network before. Help!

For years I was with Virgin but today I've switched to O2 keeping my old number and I'm waiting for my new phone to arrive. I got a PAC code from Virgin yesterday and it's at this point I'm unsure of what to do when the new phone arrives.All of my co...