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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Wildfire settings-someone please help

I have got a HTC Wildfire on o2. I wanted the internet and mms settings for this phone but o2 don't support it and after speaking to o2 and not getting anywhere I went straight to HTC to get the settings . They emailed me the settings but it didn't w...

Anonymous by Not applicable
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O2 mislead me. How can I get my replacement phone?

My insure claim has been declined. I have tried my very very best to call customer service & insure premium team but it was so hard and difficult to reach them. My timing to call in is always busy and no one answer me. So, it caused me to make my cla...

Anonymous by Not applicable
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  • 15 replies
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Flickering Screen With HTC HD7

Hi there, i seem to be experiencing problems with the home screen, on the windows 7 phone. I bought the phone on the 15th Of December and this seems to be the only issue. The screen flickers, repeats itself and freezes.I was just wondering if there i...

Anonymous by Not applicable
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  • 5 replies
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VAT changes toTariffs in 2011

So VAT goes up to 20% in January.Link to O2 information on this : http://tinyurl.com/2011tariffsIs O2 letting people know about the VAT change?Yes. If you’ve got an O2 corporate account, your account team will be in touch nearer the time. Otherwise, ...

jonsie by Level 94: Supreme
  • 1919 Views
  • 12 replies
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Non-existent "customer service"

It's a fine how-de-do when I have to resort to a public forum in an attempt to get a response from O2.I keep getting requests for payment of my broadband bill despite the fact that there is a direct debit mandate active on my account. All O2 has to d...

Anonymous by Not applicable
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  • 5 replies
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top up surprises

Top Up SurprisesSo when you hook your duck and you receive your prize, can we not have a button on that page that says NO Thank You.i keep getting loads of stuff for women, like discounts at the evans shop, well one thing i can say is that i am NOT a...

Anonymous by Not applicable
  • 1558 Views
  • 6 replies
  • 0 kudos