General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Please change the hold tune!!!

Like I said above!! The hold tune when you ring through to 02....soul destroying..really!!! :robotmad: :robotmad:

Help with Roaming Sim Card

Hello,I just borrowed a friend's O2 phone for my upcoming Europe trip. She bought her phone in Ireland with an Irish Sim card. I am travelling to Switzerland, Madrid, Italy and Greece and I want access in all places. Can I do that with only one Sim c...

O2 moderators: Why are you censoring my posts?

I've had the same post "bumped off" this forum on two occasions in the last 24 hours. What bothers me is that there is no reason given for deleting my post. I've checked the rules and I can't see why it is in breech of the terms of the site. Moderato...

Samsung Tocco/youtube & Customer services

Well the customer services line is a total waste of time, i have spent what is prob hours on the phone asking why i cant get Youtube on my new Tocco, they sent me loads of settings, then blamed the handset telling me to call Samsung. Had 3 people han...

Problems with O2 mobile broadband

I bought a new laptop last week with windows vista on it but have been having real problems trying to down load my mobile dongle onto it.Have spent a few hours on the phone to O2 trying to sort it out,in the end it was decided that there was somethin...

Non-Unlimited internet usage bolt on.

Non-Unlimited internet usage bolt on.Unlimited, surf as much as you like: but you're capped at 200MB.That sucks. And as far as I am concerned not fair (and illegal!).OK, so use the word unlimited and have a limit in your T's & C's.But 200MB is tooooo...

O2's 3G coverage in Lisburn N.Ireland - poor?

Hi,Brief outline:I used to be with O2 back in 2005 before switching to Vodafone in that July however due to the lure of the iPhone I will be returning to O2...or should I?I know every area's different, but as far as I know, O2's 3G coverage here is e...

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