Re: Warning ...Check your My O2! - Page 19

Cleoriff · ‎24-05-2016

This has been mentioned in another thread but deserves a section of its own I think. @MI5 and myself have noticed a changed to Contact Preferences. Initially I had opted out of Marketing info....today we noticed there is a new layout for the page and suddenly mine have been turned on...Advise everyone to check. Mine looks like this...(or did as I have now turned off everything except Priority) @Toby is currently checking when these changes took place..

Veritas Numquam Perit

gmarkj · ‎10-08-2016

Just had a call "from o2" (call centre with lots of noise in the background) calling to check I am getting the most out of my phone.
Funnily enough when I told him that I upgraded in April and my number is TPS registered he was rather quick to put the phone down!
Number came up as 0161 814 8825. Added to the blocked contacts list...

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Link to our guide on how to contact them can be found here

MI5 · ‎10-08-2016

Googling the number suggests it's not O2 and that it is a company trying to scam people - They seem to have been quite active over the last few days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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jonsie · ‎10-08-2016

@gmarkj wrote:
Just had a call "from o2" (call centre with lots of noise in the background) calling to check I am getting the most out of my phone.
Funnily enough when I told him that I upgraded in April and my number is TPS registered he was rather quick to put the phone down!
Number came up as 0161 814 8825. Added to the blocked contacts list...

http://uk.whocalledme.net/PhoneNumber/01618148825

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

gmarkj · ‎10-08-2016

Yeah, first place I checked.
Added to the call reject list and as a new number on the call centre contact so I know to ignore if it comes through on Tu.

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Link to our guide on how to contact them can be found here

Toby · ‎10-08-2016

Hi guys,

I'll report this back to the rest of team. Were you asked anything suspicious @gmarkj?

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gmarkj · ‎10-08-2016

@Toby wrote:

Hi guys,

I'll report this back to the rest of team. Were you asked anything suspicious @gmarkj?

Nothing suspicious, but was a blatant attempt to get me to take out a new contract - either for myself or anyone else in the house who might need one!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Toby · ‎10-08-2016

Thanks for the info @gmarkj. I'll share this with the rest of the team.

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Cleoriff · ‎10-08-2016

That number and other variations of it have been on my reject list for weeks.....First call in April to say I was due an upgrade. I wasn't.....

Veritas Numquam Perit

pgn · ‎15-08-2018

Got a call that I missed from a Leicester number +441160670500 that I do not recognise, reported it here: https://ico.org.uk/make-a-complaint/nuisance-calls-and-messages/

Links to O2 Social Media Team here