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ICS2378
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Hi,

 

Anybody had the same problem, I swapped my iPhone to a 16 recently, and swapped the O2 sim, I now have a Network Provider Voicemail listed that I can't access or delete and I have have had to switch my notifications off as I keep getting told I have a new voicemail. I have tried getting a solution from O2 and although promised a solution several days ago the situation is still the same.....Any body had the same issue and perhaps solved it?

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jonsie
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madasaf1sh
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@ICS2378 

 

You need to make sure you have the APN Settings set to idata.o2.co.uk and your VVM APN is set to the same..  You may also have to call 901 

 

You also cant get rid of it if you have dual sim, and the o2 sim is set as the secondary sim.. 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
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@ICS2378 wrote:

Hi,

 

Anybody had the same problem? 


Yes, very common with O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
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And most MVNO's as well, Spusu shows this on my iPhone 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
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No excuse for inadequate systems.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Message 7 of 8
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MI5
Level 94: Supreme
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Yep, very common....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 8
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