Re: Voice Mail

ICS2378 · ‎18-11-2024

Hi,

Anybody had the same problem, I swapped my iPhone to a 16 recently, and swapped the O2 sim, I now have a Network Provider Voicemail listed that I can't access or delete and I have have had to switch my notifications off as I keep getting told I have a new voicemail. I have tried getting a solution from O2 and although promised a solution several days ago the situation is still the same.....Any body had the same issue and perhaps solved it?

jonsie · ‎18-11-2024

Call your phone from another and leave a voice message

Listen to it and delete and that will clear it

Guide: All you need to know about O2 Voicemail 901

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

madasaf1sh · ‎18-11-2024

@ICS2378

You need to make sure you have the APN Settings set to idata.o2.co.uk and your VVM APN is set to the same.. You may also have to call 901

You also cant get rid of it if you have dual sim, and the o2 sim is set as the secondary sim..

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎18-11-2024

@ICS2378 wrote:
Hi,

Anybody had the same problem?

Yes, very common with O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎18-11-2024

And most MVNO's as well, Spusu shows this on my iPhone

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎18-11-2024

No excuse for inadequate systems.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎18-11-2024

This has been a recurring problem for years and years

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎18-11-2024

Yep, very common....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.