Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hi newbie here. This could be a ridiculous query but at home I'd prefer to use my cellular tablet for calling and texting due to dexterity and tremor problems. A 2nd SIM for the same number would be great. Swapping out between devices isn't practical...
Have followed all the instructions and I still get this message anny ideas i have an s23 ultra running one ui 6.1 and I even tryd clearing the cash and fourcing the app to stopp In airplane mode I have allso got google messages and even installed the...
Why has the o2 signal gone really poor ?
I work in the PO12 1DS area and on a daily basis there is no mobile data connection. My phone still displays the '4G' connection symbol and calls and texts can still be made but like clockwork on a daily basis there is little to no Internet connectio...
Heads up for anyone who is unfortunate enough to have to face O2 customer service.I purchased a new phone a week ago and it was sent to an O2 address up in Leeds, not the delivery address I had asked for it to be sent to. I thought this would be a si...
Have been told I need to wait 5-10 days for an E-Sim swap to take place. Did not even want a Sim swap but due to not receiving calls or being able to make calls since yesterday morning this is what customer services advised I needed to do. Now I am s...
Last time I Switched up my phone I wasn't asked to return the phone I had and gave it to my son. This time it's saying have to return phone. My phone has a crack on the screen,will this affect it. Also as I can't get to shops I tried online but when ...
I’ve done this twice and got nowhere
So it has now been 7 weeks since I sent a customer service request - requesting some simple information required by my insurance company to make a claim. o2 have systematically failed to deliver a document containing some very simreliableid.comple in...
I've just listed to customers services half a dozen postcodes in all corners of the city where this has occurred in the 10 days since joining, and they confirmed faults at them all, in line with the online status checker. Can someone tell me how this...
