Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Thought I would share this tip, as many of you would have taken out a new contract with the prepaid gift card (mine was £200 with a Samsung S22). The card can only be used online/phone, which isn't ideal. However, you can easily transfer the money to...
After reading a few other comments i believe @Dave-O2 is the best person to take this forward.So i was 'Sold' a data sim via virgin media, which i never really wanted\needed. When i called to cancel. After getting through a few options i was put thro...
Can anyone confirm if O2 priority offered tickets for all of the England internationals this autumn? Missed Japan option but even more gutted if they offered the other 3 matches.
O2 customer service is terrible. I am blind without access to my contracts and I am not able to do anything regarding my plans.Suddenly my account got blank and my 7 plans were disappeared.That happened more than a month ago.I have contacted customer...
I am so tired of having no coverage in Sheffield. We used to have way better signal but now it’s awful and even with almost full bars on 5g it’s like zero connectivity! Why please and can I have my money back you are wasting my time! My next door nei...
Hi I'm unsure where to post this as I can't find anywhere to submit positive feedback for instore members but I wanted to pass on how Mohammad-Billal from the Crossgates store in Leeds (Ls158et) is a credit to your company. He really helped my out to...
“Come here to have general discussions or leave feedback on your experience with O2.” O2 Network Update: Your location …Sorry to hear you’ve had network problems. We’ll keep checking for a fault and update you within 24 hours.For tips on staying conn...
I upgraded my phone on the 31st march 2024 and today is the 4th june 2024 as of today still no new phone .I have spoken with ever department possible that will speak with me and sent complaints to OFcom and Resolver and yet still 2 months later no ph...
Everyone including O2 tell you never to repeat back a one time code as it could give a scammer access to your account. When you contact O2 they use the code as a verification and ask you to repeat it back.... confusing for people! Come on O2 think of...
OMG I’m going round in circles finding the right department please can someone help?
