General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Login to O2 Community

New to O2 community and a bit confused about the login procedure.I can log in to O2 itself using my email and password OK. But for the community I set up an alias. When replying to a thread, it asked me to login to the community, but this time would ...

Upgrade order

I have been a 02 customer for many years and have been very upset the way 02 treated me recently, I made an order for an upgrade last week on Sunday and 02 arranged for this to be delivered to my home address using DHL, Monday the driver came and kno...

Google Pixel Phone’s June 2024 Update Seems to Fix UK WiFi Calling

More here:https://www.ispreview.co.uk/index.php/2024/06/google-pixel-phones-june-2024-update-seems-to-fix-uk-wifi-calling.html

Cut off !!!

After waiting for 25 minutes I get through, somebody says how can they help and then they cut me off ! So very rude and completely infuriating ! I won't bother again which is what they probably want !

Spare SIM card for holiday, as a backup

Hi, planning on going on holiday overseas in August, was thinking about getting a refurb phone same as my current one from amazon as a burner phone in case my current gets lost/stolen. Does anyone know if it's possible to order a 'spare' SIM card too...

Manchester city centre to enjoy enhanced mobile signal following new connectivity agreement

From the O2 newsroom :- Manchester city centre to enjoy enhanced mobile signal following new connectivity agreement - Virgin Media O2https://news.virginmediao2.co.uk/manchester-city-centre-to-enjoy-enhanced-mobile-signal-following-new-connectivity-ag...

Anyone else have issues with signal?

Everywhere I go lately I just can't get a phone signal. For calls or data. I'm forever having to use people's hot spots just to make calls or message people. Even in the house I'm not getting a good signal. 3g at a push but when I'm checking the netw...

When does an offer expire?

Hi all, I recently tried to take advantage of the offer with Apple Watches - £1 for a pair of AirPods. I placed the order before the deal cut off (12 hours before), but my order was referred to credit . They did not approve the order for nearly a wee...

Stop Apps From Draining Your Battery With This Android Feature

As battery consumption is a topic that is regularly mentioned when talking about mobile 'phones, this article might be of use to some Android users :- Stop Apps From Draining Your Battery With This Android Feature (howtogeek.com)https://www.howtogeek...

Virgin Media O2 delivers three new 4G masts to Uist (Outer Hebrides) in a single weekend

From the O2 press room :- Virgin Media O2 delivers three new 4G masts to Uist in a single weekend - Virgin Media O2https://news.virginmediao2.co.uk/virgin-media-o2-delivers-three-new-4g-masts-to-uist-in-a-single-weekend/ And the view of a third-party...