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MrFrenzy
Level 2: Apprentice
since ‎01-07-2017
‎17-09-2024

User Statistics

  • 40 Posts
  • 0 Solutions
  • 3 Kudos given
  • 9 Kudos received

User Activity

iPhone 16: pre order online upgrade or go into store?

31-08-2024
Haven’t got an iPhone around launch day since iPhone 6!!! I’m just wondering people’s experience the last couple years as to whether upgrading online for delivery or going into store on launch day is best? I ideally want it ON launch day as I’m impat...

Student Discount / O2 Open Excluded Devices

27-08-2024
Looking to get the new iPhones when they're released, and have a student discount I want to use. I just wondered if anyone knows whether the new iPhones are excluded from the discounts? I remember years ago they were but don't know if that changed? A...

ANOTHER switch up issue!!!!!

18-09-2023
The community managers / head office SERIOUSLY need to contact o2 stores and make them aware (again!) that those original o2 switch up customers that have remained on the anytime terms CAN continue to switch up anytime even if they have switched up s...

Switch Up Clarifications (to community team)

02-08-2023
To the O2 staff running this community: there have been a load of posts relating to switch up and the changes coming, with little clarification from O2. Can we please, for the sake of clarity of the product being offered, get some answers on the foll...

Switch Up Return/Cancellation

01-08-2023
If I've 'switched up' and upgraded to a new phone with a new 36month agreement am I allowed to cancel within 14 days completely? So the line gets cancelled and phone returned?
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