MrFrenzy
Level 2: Apprentice
since ‎01-07-2017
‎21-09-2023

User Statistics

  • 31 Posts
  • 0 Solutions
  • 2 Kudos Given
  • 8 Kudos Received

User Activity

The community managers / head office SERIOUSLY need to contact o2 stores and make them aware (again!) that those original o2 switch up customers that have remained on the anytime terms CAN continue to switch up anytime even if they have switched up s...
To the O2 staff running this community: there have been a load of posts relating to switch up and the changes coming, with little clarification from O2. Can we please, for the sake of clarity of the product being offered, get some answers on the foll...
If I've 'switched up' and upgraded to a new phone with a new 36month agreement am I allowed to cancel within 14 days completely? So the line gets cancelled and phone returned?
Evening all  I was kind of persuaded into buying some accessories with my upgrade today- my own fault for not stopping and thinking properly before saying yes. The advisor fitted the glass screen protector in store for me, so can I now not return it...
This is more of a comment, but I really think O2 should go back to offering 24 month agreements on Refresh.These custom plans are more expensive if you choose a 24 month plan than they were on the old plans- and the 36 month plans work out to an incr...
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