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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
  • 6 kudos

WiFi and 4G Calling

Is WiFi Calling now enabled on the O2 side by default? As 360 migration is complete, I remember reading somewhere that these services are now enabled on all Contract accounts, but can't find where I read that This https://www.o2.co.uk/help/network-co...

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pgn by Level 79: Lord of the Boards
  • 2631 Views
  • 5 replies
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Huddersfield Mast Removed

Does anyone know when the new mast is going up, no signal now for 2 months, its ridiculous, going to delete direct debit now, refuse to pay airtime !!!

SailorJu by Level 1: Joiner
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New Small Cells in Chester to Boost Mobile Connections, O2 UK First to Adopt

From the pages of ISP Review :- New Small Cells in Chester to Boost Mobile Connections, O2 UK First to Adopt - ISPreview UKhttps://www.ispreview.co.uk/index.php/2024/11/new-small-cells-in-chester-to-boost-mobile-connections-o2-uk-first-to-adopt.html

Oxonian by Level 41: Prodigal
  • 624 Views
  • 2 replies
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Feedback Button

Feedback button does not work. Unable to buy priority tickets as link is said to be not valid. Usual O2 rubbish as is the signal and data

KSF by Level 1: Joiner
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O2 Mobile Billing Apple One

Hi, I have successfully paid my Apple One subscription for over three years and since changing device in September O2 have declined to accept the charge. i have raised ths with O2 on four separate occasions and they refuse to acknowledge that there i...

Would I be able to get a Smart Watch that actually WORKS?!

I've had 2 Samsung Galaxy Watches so far, I had to take the first one back because I couldn't set it up, even the bloke in the Meadowhall O2 shop failed... I got a SGSW 6 as a replacement, and I've just returned that this afternoon as it doesn't even...

Anonymous by Not applicable
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pay as you go service ending?

I have just read an article in the Evening Press that said O2 is stopping the pay as you go service in January 2025. Is this correct?

darren12 by Level 1: Joiner
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speed

i have 

Bat by Level 1: Joiner
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Transferring my number from pay as you go to monthly pay

I have recently changed my plan from pay-as-you-go to monthly pay and I wanted to keep my number, I spoke 4 times with customer service and each call was more than 30 mins (some of them an hour), and the customer service just always put me on hold, a...

AliA95 by Level 1: Joiner
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  • 1 replies
  • 0 kudos