O2 Expedited delivery

RL12121111 · ‎11-11-2018

Hello, Just a quick question about anyones elses experience with paying extra to have their phone delivered before 12AM, I paid extra because i need to be at work for 1:30. How good is O2 at getting the item to customers at the promised time? Thanks

Anonymous · ‎11-11-2018

@RL12121111 I’ve used before but for evening and worked as expected

Anonymous · ‎11-11-2018

@RL12121111 It is very dependent on if your choice of handset is in stock

Bambino · ‎11-11-2018

@RL12121111 It's pretty much a lottery. If your phone doesn't arrive at the time you've specified, you will need to speak to customer service to get reimbursed for the delivery payment: https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2

RL12121111 · ‎11-11-2018

Yeah it is, it was dispatched this morning

Anonymous · ‎11-11-2018

Never had an issue with this @RL12121111 tomorrow morning hope you can enjoy your new phone

Cleoriff · ‎11-11-2018

@RL12121111

I hope it arrives at the time specified tomorrow. If not, you will be able to contact customer services and obtain a refund for non delivery.

Welcome to the forum

Veritas Numquam Perit

MI5 · ‎11-11-2018

I'd assumed the delivery request was for tomorrow considering the time of the first post?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎11-11-2018

Just noticed that...I will go back and edit. My mind is on the F1 track...

Veritas Numquam Perit

EmilieT · ‎12-11-2018

Hi @RL12121111, I hope you received your handset this morning and are loving it, but please do let us know how it went

Which phone did you go for?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?