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Waiting on new handset

Sh16
Level 1: Joiner
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on ‎17-11-2025 20:19

on ‎17-11-2025 20:19

I am waiting on my new handset, however guy delivering wouldnt give it to my daughter. The delivery guy asked for a code? I have been having issues with not recieving texts on my my current phone. How do i get my new phone without accessing the code?

 

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MI5
Level 94: Supreme
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on ‎17-11-2025 20:27

on ‎17-11-2025 20:27

@Sh16 

Check your email for a code (junk folder?)

or contact O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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