O2 Customer Service/Live Chat positive feedback archive!

[Martin-O2]

Hey everyone, 

Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take the time to share positive feedback on their interaction. 

We thought it would be great to keep all this positive feedback in one place! For regular members please continue to tag the Community team in any positive feedback posts so we can pass on the feedback and also highlight the feedback to this thread! 

We're keeping this thread read only for now so if you wish to leave feedback about customer services please start a new thread here. 

We look forward to hearing your stories!

@Martin-O2, @LukasB and @TheresaV  

[RafaC]

Amazing support from Aziza! Thanks for sharing it @AlexanderMTTH 

[RafaC]

@Voni was helped not once but twice by the agents over live chat support, Arafat and Ashlesha! Thanks for sharing it on the community!

[Breanna]

@Sue-B got some great support from Nathan at the O2 branch in Woolwich! Thanks for sharing 🤗

[Breanna]

Some fantastic support from Nathan in Beeston! Thanks for sharing @Carlos49 👍

[RafaC]

@Tolkienista kindly shared with us this amazing feedback regarding their support experience with Shaun. Thanks for that!

[RafaC]

Great to see that Harry provided such a good support! Thanks for sharing @Zoro!

 

[Breanna]

So great to see this feedback on the community! Thanks @AD89 for letting us know about the service and compassion you received from Nazmet.

[RafaC]

@SamB85 kindly shared with us that they were helped out by a few customer support advisors 😃

[RafaC]

Great to see that Nicole was able to assist @Harpie101 🙌 

[Breanna]

Thank you @kitster for sharing your positive feedback on the community!