Re: O2 Customer Service/Live Chat positive feedbac... - Page 4

Martin-O2 · ‎16-05-2018

Hey everyone,

Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take the time to share positive feedback on their interaction.

We thought it would be great to keep all this positive feedback in one place! For regular members please continue to tag the Community team in any positive feedback posts so we can pass on the feedback and also highlight the feedback to this thread!

We're keeping this thread read only for now so if you wish to leave feedback about customer services please start a new thread here.

We look forward to hearing your stories!

@Martin-O2, @LukasB and @TheresaV

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Martin-O2 · ‎12-09-2018

Great job Brad in the Mansfield O2 Store! Cheers for feeding back @Anonymous!

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EmilieT · ‎12-09-2018

A lovely shoutout to Terri in Customer Service, from @Suzannebaird - thanks a lot for sharing!

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Martin-O2 · ‎13-09-2018

More great feedback this time for Indrajit on the Live Chat team!! Thanks for sharing your experience @Euglim.

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Martin-O2 · ‎24-09-2018

Some outstanding customer service provided by Jessie in the Cardiff queen street O2 Store! Thanks for posting @Kris795.

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Martin-O2 · ‎25-09-2018

Another bit of awesome feedback, this time for Stephane Elan at the Hammersnith O2 Store! Cheers for posting @SimonPearson.

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→ Have a query about your account? login to My O2 for help

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Marjo · ‎03-10-2018

Shout out to Adam at the Fort branch for giving @Lynn a great experience. Thanks for posting about this, much appreciated.

Marjo · ‎04-10-2018

Cheers @dgilbert2 for posting about your experience at the Leicester Highcross store! Well done guys

Martin-O2 · ‎23-10-2018

This time it's well done to the business customer service team! Thanks for sharing @Glory1!

→ COVID-19 support - Help and support from O2 during the lockdown
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→ Just joined the community or thinking of registering? Check out this handy starter guide!
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EmilieT · ‎13-11-2018

Shoutout to Kyle from the Customer Service team! Thanks for sharing this with us, @Dodge54

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→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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EmilieT · ‎22-11-2018

A big shoutout to David from a store in Manchester, who did a great job helping @lilyfreeman with her upgrade!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

O2

O2 Customer Service/Live Chat positive feedback archive!