on 28-08-2023 11:54
I am a microsecond away from ditching O2 ..... helplines are absolutely useless, unable to book a call because software won't allow entry of date / time, O2 shop staff unable to answer question, unable even to make a complaint. I have never come across a more hostile organisation.
on 28-08-2023 11:57
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202