Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I am one of the Virgin Mobile customers that have been transferred onto the o2 network.Thank you very much, after bad customer service with Virgin I today had a few problems getting logged in to the o2 web site plus other queries.My call was answered...
I keep receiving the same texts from three of my contacts.These seem to come through at random times. Even through the night, often waking me up.One text I must have received 60 or 70 times.I have asked my three contacts who their phone contract with...
@O2Lisahi Lisa I’m having the error code 14 when trying to set up the mobile data on my Apple Watch S7 are you able to help? Many thanks, Natasha
I moved from Virgin yesterday. I downloaded the app and tried to check and alter my account settings to suit me. System cannot cope because I did not receive any verification codes whilst trying to use the app. Some hours later, they all appeared in ...
Hello I am getting continual promotional calls and I have asked for the info and the terms and conditions to be emailed to me but instead I am getting more phone calls during my qeekend. Can someone please email me the offer and all the details so th...
Hi, I was here a few days ago looking for information about phones which would be supported by O2 in the USA.I got a very helpful link from Bambino, which gave a list of phones which are currently supported. Armed with this information I went searchi...
Plug in Samsung galaxy S20 5g to charge and says full charge in for example 1hr 10m. After a few seconds, it changes to something like full charge in 3hr 45m. Have changed cable and tried different sockets, enabled fast charge on phone etc but nothin...
Idiots rang me and wouldn't go away til i terminated the call and blocked them. Tried telling me i could have 25% off my bill and i kept him on line til i got fed up with his waffling . I knew it wasn't true straight away
Yes a bold statement to start - "The poorest customer service I have had"On 19th May I did the wrong thing on an unsolicited call purporting to be from O2 and My O2 account got hacked. Yes I should have know better, yes, yes, yes I have kicked myself...
Just something to be aware of and look out for when receiving emails from your bank.
