Re: Galaxy Buds Pro2 for £1 with upgrade

kc05 · ‎18-01-2024

I upgraded my phone over three months ago with the above offer being available.

I have had two codes sent. Neither are valid. I have phoned, messaged and complained but to no avail. I feel like I am being ignored so that I will go away.

Any help would be appreciated.

MI5 · ‎18-01-2024

@kc05

All we know here Guide: Gift with Purchase

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Oxonian · ‎19-01-2024

@kc05

It is really important that you copy and paste any codes, as one Community member had issues around a circle and whether it was a numeric zero, a capital "O" or a lower-case "o".

If you are copying and pasting, please also ensure that you don't inadvertently introduce a space either before or after the code.