Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
What a shambles O2 are, as an ex Virgin Mobile client I am horrified at the way my switch has been handled. I received notification that our switch ( my wife and I both have a mobile on Virgin) take place on 6th October and that a new sim may be need...
O2 have the worst customer service I’ve ever experienced. Someone recently used my name and address to setup a pay monthly contract with O2. I first contacted them Aug 14 2023 to report the issue. They told me their fraud team would investigate with ...
Other providers give much more data for the money yet I get a miserly 25 GB for my £15 pm. I've been an O2 customer for seventeen years or so. Just not good enough. Always offering deals for new customers whilst forgetting loyal customers.
I am going to the USA at the end of December. Do I have to notify you so my Phone works over there?
O2's giving out mixed messages again, @Dave-O2 - on the Roaming page for EU you get:But on the PAYG support page in the O2 On-line Shop, you get:So. Which, if either, is correct?
It's not exactly an exciting subject in my view, but someone might find this of use :- O2 UK Relaunch Recycle for Business to Help Firms Trade in Old Tech - ISPreview UKhttps://www.ispreview.co.uk/index.php/2023/10/o2-uk-relaunch-recycle-for-business...
I've just taken out a new 24 month contract. I've also had a Classic Pay As You Go for several years (which I'm maintaining). When I log on to My O2 it's only showing my the PAYG. I ported in an old number and that seems to have been activated yester...
Hello!I've left the country for a few months as I had to be away (Europe) for family reasons (my dad sadly passed away). My tariff includes 40GB and unlimited calls with a feel at home bundle. I also have a £0 Spend Cap set on my account which should...
Hi I have your 4G I also have VM I have a test server to which I connect from 4G to my VM IP. You are blocking me here is proof please fix.Where is my ACK! It causes my server to fail I want my three way tcp handshake
Hello, I reported that someone had fraudulently opened 3 accounts in my name with O2 to the fraud team well over a month ago (almost 2 months ago). 3 weeks after informing O2 of this fraud, I had a letter from debt collection demanding £1250.50 All o...
