Fraud email

[Anonymous]

Hi all,

I have received an email with the sender as "O2 UK". The email is about an EU law is changed so that O2 is due to refund us some money, than it asked you click here and take you to an login page where you need to input your "username" and "password".

DON'T DO IT.....

I have reported this to O2 now..

However, what concern me is that how can they get hold of my personal details and price plan and the eact amount I am paying....

Really concern me with the whole O2 security...

[jonsie]

Feedback to the team? We are well past that stage....surely?

[Beenherebefore]

Perhaps "the team" have done a runner.....that's why it's all gone quiet.

[Anonymous]

Email sent to o2 CEO Mr Ronan Dunne tonight. Will let you know the response. ..

Dear Mr Dunne

Over the last few weeks there have been thousands of instances where o2 customers have received "extremely convincing" emails from o2 (phishing emails actually on closer inspection).

O2 recently issued a response that they believed keyloggers in pc's were the issue.

More recently another wave of phishing emails have been circulating in their thousands contacting customers:.

Email address
Name
Phone number
Phone type
Phone serial number
PUK code

And various other details. IT experts have been looking into this and have totally rubbished the keylogger theory. Indeed on the o2 Community there are numerous threads on this subject.

It is clear that there has been a data breach either within o2 or an o2 partner. However o2 remain silent on this matter.

I understand that there is now national press interest in this story.

I am also extremely concerned that o2 have failed to protect data in line with ICO requirements.

Would you please advise as a matter of urgency what the situation is as if there has been a breach then I will immediately instruct cancellation services with o2.

Thank you

[Anonymous]

Hi, 

As Toby said this is the info that we have at the moment, whenever we have more info we'll share it with you guys .

[Beenherebefore]

So even O2 employees who are on the O2 network and may have had their personal data released are no wiser than the external O2 customers ?

[viridis]

Would just like to wish O2 a happy data protection day.

[jonsie]

I've been otherwise engaged. ...so still no meaningful statement from O2?

[Beenherebefore]

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@jonsie wrote:

I've been otherwise engaged. ...so still no meaningful statement from O2?

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I think there's more chance of seeing a video of Kim Jong-un singing Gangnam Style. 

[Cleoriff]

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@jonsie wrote:

I've been otherwise engaged. ...so still no meaningful statement from O2?

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Nothing....just the same....you have missed nothing

[viridis]

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@Beenherebefore wrote:

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@jonsie wrote:

I've been otherwise engaged. ...so still no meaningful statement from O2?

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I think there's more chance of seeing a video of Kim Jong-un singing Gangnam Style. 

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Always, and I mean always, be careful what you wish for....

 http://youtu.be/_cG7ZVBXQII