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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
  • 6 kudos

Secruity risk and disgusting customer service!!!!!

This is unfortunately my second negative post for which I apologise. But I am seeking advise - My o2 number has now been inactive for a week, this is because o2 ported my number over to Vodaphone by a fraud request over the phone through my account w...

Anonymous by Not applicable
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02 signal booster???

Will OR does 02 have a signal booster? I moved house not long ago and dont have a signal and have to travel about 2 miles before i get a signal but i was wondering if 02 have some kind of signal booster like the 1 that vodafone have that plugs into t...

Anonymous by Not applicable
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Resolved! my 02 rubbish

My daughter got a new phone 5 days ago with O2 simplicity sim on the 11 pound a month tariff. 500mb data unlimited texts 500 any network mins.but after 5 days my o2 shows bill as 33 pounds and my daughter hasnt went over her allowances. The my o2 won...

Anonymous by Not applicable
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Resolved! Can't get to phone quick enough

A message to O2 as they keep their technical support email address hidden. You have something wrong with your network. Everytime someone call my mobile I have less than 10 seconds before it goes to voice mail. I am annoyed with having to call people ...

Anonymous by Not applicable
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  • 10 replies
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Resolved! pay monthly sim cards

Hi I have just ordered a pay monthly sim card from you and would like to order some more for my family but the web site wont let me is there anyway i can do this

Anonymous by Not applicable
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Section for Help Links

Can I just open this by saying I am specifically discussing Help Links...not Help Topics (as compiled by MI5 some months ago)I am asking for a section where the regular members can go, to to insert a link into a reply we may be giving to a customer.P...

Cleoriff by Level 94: Supreme
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Nokia Lumia 520 -My review by BandofBrothers.

Nokia Lumia 520 Review. The manufacturers specifications can found here http://www.nokia.com/gb-en/phones/phone/lumia520/#After being fortunate enough to test and review the Nokia Lumia 1020 for o2 - Credit to @Toby ,my interest in how Nokia Phones a...

Lumia 520.jpg
Anonymous by Not applicable
  • 2032 Views
  • 3 replies
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o2 secruity risk.

The service I have recieved over the last 5 days has been disgusting. I am writing this to find out if anyone has had this happen to them? The situation is - 5 days ago my number was made inactive, I phone 02 to find out my 02 contract number has bee...

Anonymous by Not applicable
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  • 29 replies
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Resolved! Consumer rights with mobile phones

hello..so i have a sony compact z1 10 weeks old on a 24 month contract which has been giving me problems by not turning on for a number of weeks.Ive eventually managed to pop it into a 02 center today for a repair.however they have contacted me today...

Anonymous by Not applicable
  • 3892 Views
  • 13 replies
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