General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Ditch Guru's & Live Chat

Seriously, You could save yourself a lot of money! I have never had anything regarded as help from either, I end up informing either the "Guru" or "Live Chat" of the situation that it is within O2. How many people have had to explain the situation to...

Resolved! Contract cancelled in Feb but DD payment keep going on?????!!!

My O2 30 days rolling contrat was cancelled on the 15th Feb but O2 carry on charge me in March as well as April until I realise today and cancel the direct debit with the bank. I need a refund!

Resolved! Receiving international calls

My partner just called me from cancun Mexico . Will I get charged for receiving this call ?? im on pay monthly . He was calling from a payphone and not a his mobile at ten dollars a minute . Cant seem to find any rates anywhere

Resolved! HELP! Can't configure o2 e-mail to Outlook express!

Been following all instructions-just get this error message 'Message number 1 could not be retrieved. Account: 'brachethecub', Server: 'mail.o2.co.uk', Protocol: POP3, Server Response: '-ERR cannot open disk file error 2', Port: 110, Secure(SSL): No,...

Resolved! POOR SIGNAL in SO19 Area. Southampton.

Good Evening.. It has been over a year now and has been getting worse over time.. the signal in the Weston area is so poor it hardly reaches 1 bar on my phone.. this used to be a full bar area for me im losing calls not receiving texts for hours some...

Resolved! I have old payg dongle can i use it as a flash drive on my pc and how do i do it

o2 pay as you go dongle

Resolved! Help required uploading images

Help please guys - normally uploading images is straight forward but I'm having problems:I have tried to get a couple of images on to my 'home' page on here, but each ime I select a file it tells me:"This file does not appear to contain any content"I...

Thanks everyone!

Hey guys, As most of you have noticed, we've recently had a couple of spikes in forum activity. It was a bit of a roller coaster for everyone. During these spikes, Toby and I have messaged every single new member that signed up. Firstly because we wa...

Resolved! Phone repairs

I have had a problem with my local O2 shop. My phone was returned as it was faulty within the warranty period. This was repaired and sent back to me. So far, no problem. The phone failed again 3 weeks later so I returned it again. This time it was re...

Leavin g the community

How do I remove myself from the community forumIt's pants and nothing more than a Squawk box for O2I no longer wish to be a member of the community and am fed up of receiving email and or updates in my hotmail account.