Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 44900 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 36565 Views
  • 45 replies
  • 6 kudos

Resolved! O2 - Worst network in the Uk

The service I have had from O2 the last few months has been awful. The last few months my signal at home and work is no existent. Ive contacted all the support people and later the high up complaints team. And basicly it comes to this, The mast by my...

Anonymous by Not applicable
  • 5158 Views
  • 39 replies
  • 1 kudos

Resolved! O2 customers data loss?

http://www.ukbusinessforums.co.uk/threads/million-email-addresses.329182/ 'Hello,What can you do with a million email addresses to make with it money? Any idea?kind regardsjb' 'Thanks for response,but what do you mean "what sort of email addresses" ?...

Anonymous by Not applicable
  • 3713 Views
  • 26 replies
  • 0 kudos

Some moans about Internet and email services

I consider myself a loyal customer, and have used O2 for quite a lengthy period. During this period I have been happy with the services provided. I have 2 mobile phone contracts, and was a home broadband account holder.However I must complain about t...

Anonymous by Not applicable
  • 2249 Views
  • 11 replies
  • 0 kudos

Resolved! Marking a Message as Accepted Solution

I have noticed lately that a number of contributors have added to or amended their "signatures" with reminders to posters that if they find a reply helpful they might consider marking it as an "accepted solution". That is fair enough, but three thing...

Anonymous by Not applicable
  • 3726 Views
  • 35 replies
  • 1 kudos

o2 Status Checker

The o2 status checker at status.o2.co.uk is now including areas that are maintained by Vodafone.Good news for anyone looking to check on the status of their local masts and repairs issues.

Anonymous by Not applicable
  • 2004 Views
  • 4 replies
  • 0 kudos

iMessages whilst abroad

3 weeks ago I was on a ferry travelling from UK to Netherlands, before departing I switched off data roaming. However when I received my bill I got the following charges (both + vat); International Data Norway - £4.483O2 Travel - £1.66 Rather confuse...

Anonymous by Not applicable
  • 2829 Views
  • 10 replies
  • 0 kudos

Secruity risk and disgusting customer service!!!!!

This is unfortunately my second negative post for which I apologise. But I am seeking advise - My o2 number has now been inactive for a week, this is because o2 ported my number over to Vodaphone by a fraud request over the phone through my account w...

Anonymous by Not applicable
  • 3178 Views
  • 18 replies
  • 0 kudos