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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 155 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 45 replies
  • 6 kudos

Resolved! 02 refresh?

In plain terms, how does this work? do you have to pay to terminate your existing contract early? is it similar to phones 4 you buy out contracts?

Anonymous by Not applicable
  • 1 replies
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Sub Threading The Android Section Again.

Morning All!! I know it was a pain at the start in the old format, But what would you guys all think about sub-threading the Android section again. I say this because the current Android section (Due to the dominance of Samsung) seems to just be a Sa...

Anonymous by Not applicable
  • 53 replies
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Frustrating or what!

I have never come across such an unreliable website as trying to get to my webmail on my pc.There is always a problem - "fix the connection problem or try again later"! Eventually it will work without me making any changes so it must be O2's end. Nev...

Anonymous by Not applicable
  • 6 replies
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Resolved! Buying myself out of contract

Hi there, I couldn't find a similar discussion on the particular subject of terminating a contract early and paying myself off of it so I could keep the phone - I have to move abroad, so there is no use for continuing the contract which I have with O...

Anonymous by Not applicable
  • 2 replies
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Resolved! Fed up with PPI and Loan texts

My wife's O2 phone is getting inudated with PPI and Loan texts. 2 to 3 a day is about normal. She is careful to whom she has passed her mobile number out to, so it's not of her doing or anyone elses that has her number. This leaves one prime suspect ...

Anonymous by Not applicable
  • 13 replies
  • 0 kudos

Personal hotspot

I am trying to set up my personal hotspot however when I do I get a message coming up saying "to enable personal hotspot on this account, visit http:www.02.co.uk/iphonehelp/modem"So I go to this and it says 'file not found' Can anyone help please????...

Anonymous by Not applicable
  • 4 replies
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O2 phone repair con

I bought a refurbished Xperia u from O2 online. One evening it was running laggy so I shut it down only to find it would not turn back on. At this point I had owned it for 7 weeks. I tired charging etc but no luck. The phone is hardly ever used as it...

Anonymous by Not applicable
  • 43 replies
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Resolved! Gogle ????

I'm using Chrome v.26.0.1410.64 and have spotted this at the bottom of any Google search I make. The spelling is correct at the header. Also it shows just one page number and "Next". I thought I'd picked up some malware but all the scans come up clea...

Anonymous by Not applicable
  • 26 replies
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UK 3G coverage is poor by comparison - why??

I've just spent a few months in Australia and South Africa. Not surprisingly I chose not to roam on my 02 account but bought a local PAYG sim for each country respectively and got a local number.In South Africa my carrier was Vodacom and in Australia...

Anonymous by Not applicable
  • 11 replies
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Cheap PAYG SIM only deal

I'm looking for a cheap deal for an unlocked phone for very elderly relatives and stumbled on this site which may be of use to other people.....it's a ittle out of date but when you click on the relevant network provider link you can check current pr...

Anonymous by Not applicable
  • 2 replies
  • 0 kudos