General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

"Thank you for sharing"

I'm getting a little bored reading this phrase in practically every thread where something new is revealed. It's almost become an addictive phrase which has grown to be meaningless. Comments welcomed

Moto 360 mini review

3 Days Use - My Mini ReviewObviously from the title above, this is more a 'first impressions' type of review, more time wearing the smartwatch would be required for an in depth review especially where 'wear and tear' comes in to play.The box it comes...

Just An Idea: Change Colour Of Text Bubbles On Apple Devices

I think Apple should allow its users to decide on the colours of the text bubbles. Currently iMessages are blue and text messages are green. It'd be nice if we could decide what colours were used. Some people detest the colour green. I suggest red or...

Poor service and support at Hastings O2 shop

I went to the Hastings O2 shop today to seek back up advice for the iphone 6 I bought at the shop a week ago. I was served by an assistant called Ed who was so unprofessional, unhelpful, tryyng to rush me and chewed gum throughout our conversation.I ...

Big bundle reminder text

(O2: Hang on a minute. You need a balance of at least £20 to get your £20 Big Bundle. Top up now. Call 4444 free from your mobile.)I find this text extremely rude in its content. Do you really think it is acceptable to start a text with hang on a min...

O2 refer

My friend refereed me several months ago and she and I are still waiting. The form and link was filled and clicked and the order was placed. I have called up customer service and used the online chat and I keep being bounced between both. No one seem...

Resolved! ON HOLD FOR 40 MINUTES AND GAVE UP

Anyone know how we get through to o2 these days??

Resolved! question about o2 account

Hi, Firstly, I have a Pay & Go sim. I bought a new Sim Only 1 month contract sim today as it's much cheaper for me than being on P&G. Anyway, I had to register because I hadn't used an online O2 account before. I got a email for me to confirm my regi...

Is O2 Chat offline...?

I am not sure if there is a high volume of people on chat, or if the service is down..?I have been waiting for someone to chat to regarding my phone settings (I need a MMS sending to re instll my internet settigns) for over an hour and nothing is cha...

WHAT IS WRONG WITH O2????

I have spent the last week trying to get through to O2 by phone, non-existent webchat and by email. Nothing not a thing, WHAT IS GOING ON?? We need to cancel a business phone that should have stopped on 25th and is still active. I've ordered 5 new ph...