General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! 'Flagging a Post'

Hi AllThis may seem a silly question to regular posters but I often see the expression used 'I have flagged thispost',used mainly when you want to bring something to the attention of Forum staff.How exactly do you flag a post?I have looked in the Opt...

Resolved! OpenSSL

Are o2 able to confirm that the Community website, the mobile o2 app and the o2.co.uk website are secure so that those who want to can change their passwords as recommended? ?

Resolved! No access to email, text or data on O2 mobile

I have just got an O2 bolt on for data on my iPhone 4s. Unfortunately, I can't get email, data or texts on the O2 mobile service (can get this on wifi). Must be a problem with mobile settings. Would have liked to speak with O2 live chat, but no one h...

4g news

There are 4 main networks in the UK; EE (T-Mobile/Orange), O2, Vodafone and Three. To date, only one of those networks has 4G coverage in Bristol.That network is EE. Created by the merger of Orange UK and T-Mobile UK, EE (also known as ‘everything ev...

Resolved! O2 recycle

HiI recently sent my phone to O2 recycle & they have just paid £70 less into my account than they quoted. I contacted them & they said they sent me an email but I never received an email. Now they say they wont send my phone back as its too late. The...

Resolved! O2 Network Coverage not working - St Albans AL4 Area....

I have been told the coverage was down due to a faulty mast which should have been fixed on the 74 April then when I called O2 to find out why this was still not working they seeem to know nothing about mast being faulty and just kept asking me to cl...

THE worst provider

abissmal. stuck in a conract with them for nearly two years. cant wait to switch...02? more like cO2 !

Resolved! Foreign mobile in UK

Hi, can anyone tell me what ringing tone I would hear if I rang a mobile number registered in Pakistan but the phone was in the UK. I am also in the UK.Would I hear the standard UK tone (ring ring) or the foreign long tone?Thanks

Resolved! View/Print Bill

Trying to view and print monthly bill. After logging on to o2 website, I receive the following message: There was a problem processing your loginIf you are not automatically redirected please click here and try again. If the problem persists please c...

Resolved! Linux and using Android devices with MTP mode.

Media Transfer Protocol (MTP) is something which is derived from Microsoft Windows Media Player alledgely. How this differs from normal file transfer is that, your device becomes associated with your media program rather than as an external drive.Of ...