O2 refer

[Anonymous]

My friend refereed me several months ago and she and I are still waiting. The form and link was filled and clicked and the order was placed.

I have called up customer service and used the online chat and I keep being bounced between both. No one seems to accepting responsibility. I have just tried to contact online chat this morning. I was speaking to Linden and as soon as I mentioned 02 refer, there was no response. The chat is still open. 

Who do i speak to with reference to this?

[Anonymous]

Hi

If you out the situation here http://www.o2.co.uk/how-to-complain/complain it may help.

[Anonymous]

Thanks for the reply bandofbrothers.

[MI5]

Quite a few people have reported issues with getting payment from the referral programme.......

[jonsie]

One such thread :

http://community.o2.co.uk/t5/Discussions-Feedback/O2-REFER-A-FRIEND-IS-A-COMPLETE-SCAM/m-p/705813/hi...

[Anonymous]

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@Anonymous wrote:
Thanks for the reply bandofbrothers.

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You're Welcome 

good luck. 

[Anonymous]

Funny thing. I have just gone to the complaint section. I started live chat with Bisht. As soon as I mentioned  o2 refer the conversation went dead. This is very much a scam.

[jonsie]

Good luck with this and please report back if you are actually successful.

[Anonymous]

More likely the connection failed. Keep trying until you get a reasonable outcome.

[L_W_Ward]

I'm in the same boat. Took about 4 months to get the "claim" e-mail and its been two months since then.....