on 16-01-2025 20:45
When playing around in MyO2 I came across the following
Monthly price of your Airtime Plan will increase each year from your April bill.
Please refer to your current contract form for details of this increase.
Excludes Essential Plan.
So I looked up my current contract and it gave the usual 3.9% plus
I've never had an email regarding the change for this contract, only a ghost watch one which is 70p rise not £1.80.
Is this another case of O2 confusion
on 16-01-2025 21:06
on 16-01-2025 21:46
on 16-01-2025 21:46
Yeah. This definitely says airtime plan. But officially I've not been informed of the £1.80 rise.
Not to worry though as I'm out of contract early March
on 17-01-2025 10:27
on 17-01-2025 10:27
I havent had any communication either on mine or the wife's contracts...
So not alone with another o2 mess
on 29-01-2025 09:32
No email as yet for me either but will be shortly I guess
on 03-02-2025 16:29
Had my email come through saying that I'm being put onto the new Ts & Cs on 9th March, and that my bill will go up £1.80 from April.
As I'm on a 12 month deal for £8 per month that's a rise of 22.5%!!
Luckily my 12 months runs out later in Feb, so I'll be upgrading to a new deal before that will hit my account...
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 03-02-2025 16:38
on 03-02-2025 16:38
Same here @gmarkj . Just have to keep an eye out when things change to April 2026. I have an inkling they will take it to the wire this year....
Only thing certain is they are not going to get another £1.80 per month out of me
on 03-02-2025 16:43
on 03-02-2025 16:43
Have had a quick look on USwitch, and they quote "price rise in April 2025", so have to wait for now @Enlli
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
03-02-2025 17:32 - edited 03-02-2025 17:32
03-02-2025 17:32 - edited 03-02-2025 17:32
I still havent had any emails...
Had 4 emails about resetting the direct debit though