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Price Rise 2025

Enlli
Level 69: Guiding Light
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When playing around in MyO2 I came across the following

Monthly price of your Airtime Plan will increase each year from your April bill.

Please refer to your current contract form for details of this increase.

Excludes Essential Plan.

 

So I looked up my current contract and it gave the usual 3.9% plus

I've never had an email regarding the change for this contract, only a ghost watch one which is 70p rise not £1.80.

Is this another case of O2 confusion

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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pgn
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Some charges increase by 5% every April too, @Enlli 

1000037059.png

Highlighted pink...😳

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Enlli
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Yeah. This definitely says airtime plan. But officially I've not been informed of the £1.80 rise.

Not to worry though as I'm out of contract early March

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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madasaf1sh
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I havent had any communication either on mine or the wife's contracts... 


So not alone with another o2 mess

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Pipstop78
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No email as yet for me either but will be shortly I guess 

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gmarkj
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Had my email come through saying that I'm being put onto the new Ts & Cs on 9th March, and that my bill will go up £1.80 from April.

As I'm on a 12 month deal for £8 per month that's a rise of 22.5%!!

Luckily my 12 months runs out later in Feb, so I'll be upgrading to a new deal before that will hit my account...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Enlli
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Same here @gmarkj . Just have to keep an eye out when things change to April 2026. I have an inkling they will take it to the wire this year....

Only thing certain is they are not going to get another £1.80 per month out of me 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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gmarkj
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Have had a quick look on USwitch, and they quote "price rise in April 2025", so have to wait for now @Enlli 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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madasaf1sh
Level 78: King of Kings
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I still havent had any emails...

 

Had 4 emails about resetting the direct debit though

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 9 of 9
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