Price Rise 2025

[Enlli]

When playing around in MyO2 I came across the following

Monthly price of your Airtime Plan will increase each year from your April bill.

Please refer to your current contract form for details of this increase.

Excludes Essential Plan.

So I looked up my current contract and it gave the usual 3.9% plus

I've never had an email regarding the change for this contract, only a ghost watch one which is 70p rise not £1.80.

Is this another case of O2 confusion

[Enlli]

If you did not cancel during the 30 day window after you received notification of the rise, you are deemed to have accepted the new Terms and Conditions.

Percentage wise my rise would have been higher on an £8 contract

[pgn]

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@RoleOverB wrote:

The increase is of £1.80 on my £10 p M bill amounts to an 18% rise. Who sanctioned that?

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Ofcom, looking after its own again: From January 17, 2025, Ofcom banned providers from using inflation-linked or percentage-based price rises in new contracts. They must now specify price increases in pounds and pence at the point of sale, according to Ofcom

[jonsie]

The increase was £1.25 on my £9 Vodafone contract so now £10.25

Not sure what that percentage is except that is more favourable to Vodafone than to their customers

Still....they are all at it now!

[Enlli]

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@jonsie wrote:

The increase was £1.25 on my £9 Vodafone contract so now £10.25

Not sure what that percentage is except that is more favourable to Vodafone than to their customers

Still....they are all at it now!

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My wife's Voxi (Vodafone) is still the same £10 as when she took it out over 5 years ago. Go figure

[pgn]

Voxi stated they would not follow the herd in this respect - all UK mobile phone companies' price/RPI rise info here for info:

https://www.4g.co.uk/news/mid-contract-price-rises/

[Oxonian]

At least O2 did not increase prices for PAYG customers. 👍

[MrRichAllen1976]

@jonsie it's a bit less than a 14% increase, £1.25 is a penny less than 14% of £9 which would be £1.26.

[jonsie]

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@MrRichAllen1976 wrote:

@jonsie it's a bit less than a 14% increase, £1.25 is a penny less than 14% of £9 which would be £1.26.

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Thank you for that