Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
My son is being bullied via texts and phone calls, can I change his number even though it's a pay monthly contract
Come to end of my contract with o2 and thinking of upgrading to a sim only deal with a different network. Can I keep my old number on a sim only deal with another supplier.
HiHas anyone been able to set the face unlock on the Galaxy S5 following the Android 5 update.These appear to be the instructions "....With a secured lock screen in place, you can now access the Smart Lock option under the Security preferences. Selec...
I am currently in Australia and want to use a Telstra pre-paid Sim in my O2 phone whilst here. I have an iphone5. My iPhone says I need to contact my carrier to get it unlocked. Can I get advice on how to do this. Paul
hi why cant i recieve mms pictures on my samsung s2 thx
Hi guys, I've posted a few recent discussion regarding your thoughts on certain types of customer service (here and here). Well, we thought it best to have a general discussion too, where you can comments on all forms of contact with O2; O2 Shops, on...
Every time my Nokia Lumia has automatically shut down it has been because it's battery was critically low. My fault for not spotting it! However, occasionally, the phone has been impossible to switch back on - even though I thought it had been charge...
Its amazing. O2 can onloy be the only company to really mess up peoples emails. They change their access to sky and then do not look after their customers to ensure that nothing changes and that they can still access their emails. Perhaps I am asking...
Hello , sending a new phone back to O2 and apart from the Freepost label supplied by them should I pay for extra postage as well as the Proof of Postage ? TIA
o2 not only cut off my data for 2 days, but then charged me £5 to get some more when they had made an apparently widespread mistake - something to do with this new shared data idea - messing up the data count.I had not used up my data allowance, was ...
