General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! Facebook texting service.

Hi douse any one know as some thing gone wone with o2 or facebook? because I have signed up to the facebook texts service and to get updates about my facebook profile by text from facebook and I have had a text from facebook for a week or so now.

o2 Q2 Contract Customer base UP 199K

http://www.mobilenewscwp.co.uk/2014/07/31/o2s-churn-hits-lowest-ever-levels-in-q2-as-199k-contract-adds-are-made/O2 continue to expand, with contract customers up 199k during Q2, shrugging off price increase challenge.

Resolved! 2G Switch for iPhones.

HiI've seen recently that the 2G switch is being slowly re introduced by O2 and to be honest it's about time. This recent thread by @Chris_K highlights another.I'm hoping the same 'switch' will be re introduced for iPhone users too ?Thread ; http://c...

Resolved! Poor O2 network coverage / drop outs / call fails

Has anyone noticed that O2 network coverage is getting worse the last couple of months, number of call fails also increasing - generally performance decreasing?

No Service

I have been unable to make calls or send texts properly for over the past 4 days and like others have been told by live chat that there is nothing wrong, where there so obviously is! I pay for 30 days service in my monthy tarriff not 26!! Why cant O2...

Resolved! I phone wi fi will not work

Just recently my I phone 4s decided it will not connect, I have incurred huge costs for data, O2 refuses to replace the phone and wants almost £400 to repair it. Apple have said they will replace the phone as it is within its one year warranty. I thi...

3G / 4G Toggle on the iPhone.

HiRe: Removal of 3G toggle after upgrading to 4G tariff.After recent discussions on the forum O2 have said they are re-introducing the 3G toggle back into Android updates.This initiated me asking O2 via @Toby why Apple iPhones still do not have this ...

Resolved! help my number is being used by someone else for credit applications

For the last 2days I have had over 20 texts from payday loan companies for someone called Stephanie saying they have been accepted for all sorts of loans.I have just deleted these but now I am getting calls as WWII.What should I do.Any advise would b...

Resolved! No service

I have had no service for 3 days, O2 are telling me there is no network problem in my area so why are 4 phones in our household showing NO SERVICE?

Resolved! BILLS

By now Ive been having a horrible experience with o2. They dont return my £150 deposit, charged me more they should have and cant see the previous bills. Should have stayed with tmobile.I loose the signal often too. Thr worst provider Ive ever had. T...