cancel
Showing results for 
Search instead for 
Did you mean: 

Delivery

Xtrashot
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Waiting 4 days so far for delivery, with no end in sight. Anyone had similar problems, and if so how long did it take?

Please and thanks

Message 1 of 10
1,922 Views
9 REPLIES 9

madasaf1sh
Level 78: King of Kings
  • 12031 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@Xtrashot 

 

Depends what you ordered and when ,as a search will show delays across lots of devices due to warehouse migrations etc .. 

Your only option is to call o2 sales on 0800 081 0255 tomorrow morning..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 10
1,912 Views

Inesa
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Im as well still wait my order placed on 15.09.2024

Message 3 of 10
1,872 Views

Tj86
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Ordered an iphone 16 pro max last sept 16. It has been saying “up to 3 weeks”. It’s now 10th of October and it still says processing so I dunno. Such a bad service

Message 4 of 10
1,737 Views

Enlli
Level 69: Guiding Light
  • 8887 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

@Xtrashot @Tj86 @Inesa 

https://community.o2.co.uk/t5/Welcome-News/iPhone-16-amp-Watch-Series-10-Megathread-FAQ-s/td-p/17463...

Have a look here

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 5 of 10
1,727 Views

TANYA22
Level 1: Joiner
  • 3 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Same waiting since 12th December nothing been told delivery would be clear by the 20th December 24 when I spoke to 6 agent 2 manager they don't know how long now really *bleep* off need to be sorted as this is really appalling and frustrating. They really don't know what they are saying it's just going round the circles, I am really worried as to when I will get the phone or never. Had to be somewhere as family member in hospital but they don't seem to understand that at all so disgusting and stressed out everyday calling and speaking to live agent.

Message 6 of 10
343 Views

pgn
Level 77: Grand Master
  • 39788 Posts
  • 245 Topics
  • 1797 Solutions
Registered:

@TANYA22 wrote:

... stressed out everyday calling and speaking to live agent.


Have you tried using Social Media to contact O2, @TANYA22

Saves hours waiting on the phone...

Message 7 of 10
281 Views

TANYA22
Level 1: Joiner
  • 3 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Yes I spoke to the agent and they said that the warehouse issues is back up and running so not sure if that's true, but still been told to wait

Message 8 of 10
257 Views

TANYA22
  • 3 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Thank for your help though

Message 9 of 10
257 Views

pgn
Level 77: Grand Master
  • 39788 Posts
  • 245 Topics
  • 1797 Solutions
Registered:
Message 10 of 10
226 Views